Technical Support / Help Desk Cover Letter Example
The following is an example of a cover letter designed for a technical support/help desk position. When writing a cover letter for a tech position, it's important to be specific. The hiring manager will need to know what technology you have supported, the hard and soft skills you can offer the organization, and how you can help the company if you were to be hired.
What to Include in the Cover Letter
The first paragraph of your cover letter should express your interest in the advertised position, mention the source where you learned about the job, and – most importantly - include the title of the job for which you're applying.
The middle paragraph(s) of your letter should describe your qualifications for the job. In this paragraph, you should focus on how the skills, training, and experience you possess align with the specific requirements listed on the employer’s job announcement. If you can, try to provide quantifiable examples (with percentages, numbers, or dollar figures) of significant work achievements to exemplify exactly how you have successfully performed the required elements of the job in the past. These accomplishments will help to separate you from your competition and ensure that the hiring manager is intrigued enough to read your attached resume.
The closing paragraph thanks the hiring manager and can mention how you will follow up on the status of your job application.
Review these guidelines for what to include in each paragraph of a cover letter for a job before you started writing your own letter.
Also see below for more cover letter samples, as well as for tips for emailing a cover letter and resume. These examples are meant to serve as models; you should tailor the details of your cover letter to reflect your own circumstances and to respond to the requirements of a specific job posting.
Sample Cover Letter for a Technical Support / Help Desk Position
Your City, State, Zip Code
Your Phone Number
City, State, Zip Code
Dear Mr./Ms. Last Name:
I am very interested in the Help Desk Technical Support position that you have advertised on Indeed.com. I believe my training, experience, and proven ability as a Tier One Technical Support Specialist and Help Desk Technician will allow me to significantly contribute to the productivity and quality of your company's IT division.
In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for translating highly complex technical information into terms and concepts that the end users can readily grasp. These skills have enabled me, in my most recent position, to reduce our response time to trouble tickets by 45%, vastly improving our client satisfaction ratios.
Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field.
If you are seeking an IT professional who has excellent people and problem-solving skills and who can easily provide optimum support to your MIS operations, then please consider what I have to offer.
I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. I will call your office in a few days to inquire about the possibility of a meeting.
Thank you for your time and consideration.
Signature (hard copy letter)
Sending an Email Cover Letter
If you're sending your cover cover letter via email, list your name and the job title in the subject line of the email message so that the employer understands that it is a response to their job posting. Include your contact information in your email signature, and don't list the employer contact information. Start your email message with the appropriate salutation. Here's an example of a formatted email cover letter.
More Sample Cover Letters
Explore the link above to see additional cover letter samples and templates for a variety of career fields and employment levels, including entry-level, targeted, and email cover letters for many different jobs.
Computer Technician Cover Letter
With so many job advertisements for a particular limited work profile, employers are bound to get hundreds or sometimes thousands of job application. This makes it an impossible task to select the right applicant for the post. In such a case, the cover letter can play a huge and important role to get your application shortlisted. Applying for such a position will require an effective resume as well as computer technician cover letter. The cover letter should demonstrate about your credentials relevant for the job and how you can ideally fit the role.
The following computer technician cover letter tips will guide with some vital instructions to write one.
- The salutation is the first and foremost part of the cover letter. Hence, make sure you address the right person and spell his or her name correctly
- State clearly the job you are seeking which in this case is of a computer technician
- Let the employers know how you learn about the job vacancy
- Highlight your achievements and accomplishments relevant for the work profile
- The main objective of the cover letter is to get an interview call. Hence make sure you conclude it by showing your appreciation if you are considered for the job.
2367 East Bidwell Street
July 28, 2011
To Davis Thomas
Hopkins Computer Group Pvt. Ltd
2467 Lake Washington Boulevard
West Sacramento, California
Dear Mr. Thomas,
This is regarding the job advertisement that you have posted in California Times for the job of computer technician. I match all the requirements that you are looking for in an ideal candidate. I am experienced and have the much needed knowledge in this field. As requested, I have enclosed my resume with this letter for your further attention.
I was always interested in working in your organization and kept myself abreast with your latest updates and information. I was excited to learn about your vacancy and am interested to know more about the position. As per your requirement, I have experience and good knowledge on both computer hardware and operating system. I have worked as a computer lab technician with George Computers Pvt. Ltd for the past five years. My key role in the organization was to maintain and keep a check on the working condition of each and every computer. Later, I was promoted as a systems administrator where I worked as a network technician. I was responsible in finding and fixing slow internet connections. In addition to this, I also worked in trouble shooting Ethernet problems. I have proven record of doing my job in the best possible manner. My main goal as a computer technician was to work on the technical problems, identify them and make the necessary changes. I made sure that there are no technical problems and created a problem free work environment. This is how I can save the organization's vital resources by method of hardware replacement and regular upgrades. I am sure that I can prove my efficiency in your organization as a computer technician.
I would welcome an opportunity to meet you for a follow up interview and discuss on this further. You can call me at (916)-345-3789 or simply e-mail me at lewisperezcoverletter.com.
Thank you so much for your valuable time.
Attachments: Resume and Work Experience Certificates
An effective computer technician cover letter is important to show your interest for the job. With the changing work atmosphere and work profiles, employers are having a new outlook of selecting candidates. Cover letters play a huge role in their selection procedure. Hence, it is important that you draft this letter in a proper and effective way. I hope the sample cover letter mentioned above will help you in an effective manner. Wish you all the success in your job hunt!